Answer: If you like to update your personal detail, simply move your cursor on the top right hand corner and click on “My Account” to edit and update your personal details. Feel free to contact us if you need further assistance.
Order
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How do I update my personal details?
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How do I review my order status?
Answer: To review your order status, please log in your account, click “My Order” to review the history of your order, your order summary and the order status.
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Will I be notified once my order shipped?
Answer: We like you to be informed about your order. As soon as the package is shipped, a tracking number will be sent to the email address that you entered in our system. Besides, you may also log in to your account and click “My Order” to review your order status. If you need assistance locating your order, please contact our customer care team welcome@autopartsalliance.com
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Do you ship outside the United States?
Answer: Auto Parts Alliances (APA) currently ships to lower 48 states in the US only.
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If I have issue with my order, what should I do?
Answer: We are just on click away for your concerns or questions. Our customer support team at welcome@autopartsallinace.com is ready to assist you. We kindly ask you to provide us with the following information in order to promptly and properly handle your issue.
- Order Number
- Detail of your issue
- Picture of the problem area
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How do I Cancel or Amend my order?
Answer: We take your order seriously as we understand your urgency. So we process your order as soon as order is received. If you like to amend or cancel your order, please do contact our customer support team at welcome@autopartsallinace.com right away. Though we cannot guarantee that we will be able to cancel or modify, we will try our best to accommodate all requests and service you wholeheartedly.
